Like a library of books, a Library of Things (LoT) lends various physical items to its members in the local community. We call our LoT the Ilkley Thingery.
There are various differences between a hire shop and a Library of Things, specifically one set up like Ilkley Thingery
Ilkley Thingery is a project set up by Climate Action Ilkley through a generous initial grant from Comply Direct (now known as Beyondly). The set-up of the library was undertaken by a group of 9 people in just a few months. We are still a work in progress. We're run by volunteers and are looking for more volunteers to help us run the library, and open up on additional days (if you'd like to volunteer, email email@example.com, or call in to the Thingery during opening hours).
Ilkley Thingery became a reality when Climate Action Ilkley were invited by Comply Direct (Now Beyondly), a local B corp company, to apply for a grant to help with a sustainability project. We won the grant funding from them and a small start up grant from Ilkley Town Council and so have enough money to keep running for the first 3 years. After that we are on our own! We need to generate enough income to pay the rent and bills from membership and borrowing.
All the money we make from borrowing and from membership fees is reinvested in the Thingery, to pay for rent and bills. Any excess money received will be used to develop the project or buy new Things.
First and foremost, borrowing instead of buying can make a big difference to your carbon footprint.
The original cost of many of our items can be as much as £300, such as our dehumidifiers and carpet cleaners, so by borrowing for under £20 a week, you could save around £250, especially if you only it borrow once or twice a year.
We also offer concessionary membership, which saves you 75% off all borrows.
Ever got frustrated by the fact that your juicer you use once in a blue moon, takes up so much space? Or trying to fit your lawnmower back in the shed every time you use it? By borrowing instead of buying, these kinds of items are a great way to save space in your home!
Many of our items are kindly donated by the Ilkley community, and we are building a wonderful team of volunteers who help out in the shop and repair our items. Being a member of Ilkley Thingery, whether you are a regular borrower, volunteer or supporter of our ethos, helps to grow and strengthen the community of Ilkley!
We have a wide range of items which can be useful and practical, but also fun and entertaining. These are the 10 categories of Things we opened with (we're happy to add more):
We have a criteria for deciding what things we stock. However, if you are looking to declutter, we can take most items and put them in a sale to raise funds:
If you are unsure as to whether we would like your donation, please give us a call or email. For items that we are specifically looking for, see our Wish List.
We source our Things from local donations, which means we are using what may otherwise be lying around not being used, or possibly even thrown away. This way, we can make the most of the lives of items, by using less things for longer periods, rather than more things for shorter periods. This helps reduce individual consumption, which not only helps the planet but also helps to develop the strength of the community. Sometimes these items get broken, but we try as hard as we can to fix them - we will be developing a team of repairers.
Occasionally we may also use the funds raised from your membership and borrowing, local business sponsorship, donations and sales profit to buy brand new or more expensive second hand items that we think will be useful to the community. Examples of these might be carpet cleaners, bell tents, gazebos, PA systems and more.
Yes! If we think the item will be popular and borrowed often, we’ll either add to our wish list to see if anyone has one they can donate, or we will use our funds to buy a new or second hand one.
We consider various factors including purchase price, quality, condition, size, typical loan length, etc. Items are priced based on this to ensure we remain financially sustainable. We also have a cap to ensure we’re well within market value. Supporter members receive 25% discount on these prices. Low Income members and students receive a 75% discount, helping us to be accessible to all.
We ask borrowers to flag any damage they notice as soon as possible. This kicks off the repair process and also ensures the next borrower is not let down. For small repairs like unblocking the pressure washer or replacing the jigsaw blades, our small team of local volunteer fixers will try to do simple fixes. When an item is beyond a quick fix, we decide whether it is more efficient to have it professionally mended or simply to donate/sell or recycle it. We understand that items will break eventually and we don’t charge members for these types of breakages. However we do reserve the right to withhold funds if items are deemed to have been broken by serious misuse or neglect.
Our objective is to make borrowing fair, friendly and fun. We know damages happen, and that 99% of the time these aren't intentional. We simply ask that borrowers are honest and let us know about any damages. We won't charge you for accidental damage or breakages that are part of usual wear and tear.
All electrical items are PAT-tested. In addition, as far as possible, we test items to see if they work before they ‘go live’ on the catalogue. We ask previous borrowers if items are still in good working order when they return them. We loan all items in good faith believing that they work as intended. That said, things do sometimes fail, we sometimes may not spot an imperfection, and so on. In this case we would of course apologise and offer to refund the credit to your account. If you borrow something that isn't working as it should, please let us know the details so that we can deal with the problem as best we can.
Becoming a Member:
* You have to be a member of the Thingery before you can borrow for insurance cover.
No, you must complete the two stage registration process to become a member.
TO BORROW FROM ILKLEY THINGERY, YOU NEED TO:
No – you can come from as far as you like! Sometimes its cheaper than buying a new item!
We want to make borrowing fair, friendly and fun – without hidden catches and sneaky small print. That’s why it’s important that all our borrowers agree to these 5 simple rules of borrowing:
Become a member of Ilkley Thingery. You can then make a reservation online by signing in to our website, finding for the Thing you want to borrow, and clicking ‘Reserve’ on the item you want. Then select a date for pick up and return on an onscreen calendar. If you want to add more items to this reservation, simply ‘Reserve’ each item you want to add them to your reservation trolley. When you've selected everything you want, click ‘Complete Reservation’. You can also phone during opening hours (01943 513818) or email us (firstname.lastname@example.org) if you are having any issues reserving online and need us to reserve it for you.
Yes. However, payment is taken when you collect the item - the person collecting will need to pay for the item. You can add credit to your account, to be used for payment on collection. If you haven't added credit to your account, the person collecting will need to pay for the item.
Not at the moment, but we will be introducing this as an option in the future.
There is no maximum borrowing time. The likely loan length is factored in to the per-day price.
There is a limit of 10 items you may borrow at one time.
Log in to your account online, and click on your username in the top right corner. Click on ‘Reservations’. You can then find the reservation and click ‘Cancel’. If you are unsure, drop us an email or give us a call during our opening hours.
If you need to extend your loan, first, check nobody else has reserved the Thing. If your Thing is available, you can select the additional days you need it for, and extend your loan. If your Thing has been booked by another member, you’ll have to return it at the time it is due back or email us if that's not possible to let us know what's happened. If the Thing is not returned or extended, we will charge a daily late fee. We do this to encourage the items to be ready for other borrowers, who can see via the inventory when an item is due in.
As mentioned above, it is not always the borrowers fault and mistakes happen, but we ask that you are honest about what has happened so we can start looking for a replacement or fix. For higher value items that require a deposit, we reserve the right to keep this in order to replace the item.
The first time you borrow you will need to bring proof of who you are and of your address, e.g., a driving licence or passport and utility bill. If you have neither of these and no other photographic proof of address, we can accept two non-photographic forms of ID e.g., a utility bill and a bank statement.
If you have signed up for the Concessionary membership we will need to see proof of benefits received (e.g., Jobseekers Allowance, PIP, Universal Credit, Pension Credit or Income Support from within the last 3 months).
Prices displayed are the per-day price for a Standard member.
For members who have discounts, your discounted rate will be taken off the displayed prices at checkout.
Our pricing formula is made up of multiple variables. Among others these include the quality and condition of the item. If you see two similar drills priced differently, for example, then this will be because one is of better quality or in better condition than the other.
You pay for membership and borrowing online via card. Our payment processing provider is Stripe. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. We are a cashless organisation. If you are having difficulty making a payment, please contact us at email@example.com.
Public book libraries are free at the point of borrowing but they are paid for in your Council Tax. The Thingery needs to cover its expenses.
In order to make the service run as smoothly as possible for all members, any item(s) not returned on time will be charged a £3 fee for each day that the item(s) are not returned. It is therefore very important that you contact us if you feel you won’t be able to get your item(s) back on time. You can either call us during open hours on 01943 513818 or email us outside of open hours at firstname.lastname@example.org.
If for any reason you do not come and collect your item at your arranged time, you may still be charged for the loan. This is because by reserving the item you will have made it unavailable for any other member to reserve during that time. If for any reason you envisage you will not be able to collect your items on time, please let us know in good time so that we can rearrange collection or make the item available for others. You can either call us during open hours on 01943 513818 or email us outside of open hours at email@example.com
Rest assured, it’s extremely rare that items come back not cleaned or damaged/lost. Whenever it does happen we aim to resolve the matter in the best interest of all involved. Our policies are in place to ensure a smooth and well-oiled system is maintained for the benefit of all users.
We are unable to provide a cleaning service due to lack of facilities, so we are relying on each borrower bringing the item back as clean as possible. If an item is deemed to have been returned in an unsatisfactory state, you will either be asked to take it back home and clean it before returning it later the same day, or be issued a cleaning fee of minimum £5.
We ask borrowers to flag any damage they notice as soon as possible. This kicks off the repair process and also ensures the next borrower is not let down. Our small team of local volunteer fixers will try to do simple fixes like unblocking the pressure washer or replacing the jigsaw blades. When an item is beyond a quick fix, we decide whether it is more efficient to have it professionally mended, or simply to donate/sell or recycle it. We understand that items will break eventually and we don’t charge members for these types of breakages. However, we do reserve the right to charge for items that are deemed to have been broken by serious misuse or neglect. If this is the case and the item is beyond repair the member will be asked to either buy a replacement or pay the replacement cost.
As well as the most obvious thing of becoming a member (premium supporter membership is the best way to support us) and borrowing from us, there are a few other things you can to support us:
We are in favour of attempts to waste less, move towards “zero waste” and develop the sharing economy. Beyond using the Library you can support our mission in your own life by making efforts to consume fewer things and waste less. Here are some ideas:
Yes we are happy to accept donations of various Things, as long as the items are working and are in reasonable condition. Please contact firstname.lastname@example.org if you have items you wish to donate.
At present we do not have that facility, however, we may be able to do this in the future.